Bad experience!

A complain which they should really take it seriously. Look at the timing of the pictures. I am not making up stories nor am I trying to ruin their reputation. No pictures of me cos I wasn’t smiling and I was pissed off!

What kind of service do you expect from any food chains/ restaurant? At least the basic courtesy and friendliness no matter how slow your service is right? Even if the food sucks, everyone expect friendliness from the staffs and especially the boss right? Am I wrong to say that?

How about during fasting month? What do you expect the owner or the staffs to do; especially when they are Muslims or they know that Muslims wants to break their fast and required to break fast on time?

- You expect them to serve at least a glass of water for them to break fast!
- You expect them to serve you instead of dilly-dally.
- When customers ask you a particular question, you got to answer their question instead of telling them “Well, Are you ready to take your order?!”

WHAT THE FUCK! I rushed to el-sheikh with Teni to break our fast. We took our seat and they serve us glass of water with some dates to break our fast. I asked for their menu but they only serve buffet for breaking fast. Ala-carte will only be serve after 8.30pm. So we skipped the idea and went to Amirah’s grill which is just next door cos there wasn’t much time as the prayer call is starting in 10 minutes.

The food was ok lah! It can never be compared to El-Sheikh seriously. Meanwhile I heard 2 couples complaining that their service were damn slow!

1st TURN OFF - no one smile and direct us to any seats. Ok fine, the place is not crowded at all; we are free to choose any seats we want. Fine!

2nd TURN OFF – There were around less than 5 couples who dined in the other day. It wasn’t crowded and there were staffs. The service was damn slow. The prayer is starting anytime soon. No drinks being serve. No one took any order from us or even give us the menu. No one check around to see who is not being serve. We waited for someone to make eye contact with us in order for us to ask for the menu and the glass of water.

3rd TURN OFF – Only one waiter, one lady who prepares the drink, 2 of them were in the kitchen and one boss. When your staffs are busy and slow, what should the boss do? Help around! It’s ok for a boss to help. It’s your business anyway! I am sure you hate receiving complains from customer! My god! The boss face was so black and he was busy with his company accounts. Until I got pissed off, I ….